Proactive Performance Coaching
8 a.m.-5 p.m.
- Dr. Jack Yeager, Senior Manager for Performance, LDR Leadership
- Dave Taylor, Director of Leadership, LDR Leadership
PPC is a training method designed to teach leaders effective methods for creating positive behavioral changes. During this workshop, emphasis is placed on creating a positive environment designed to encourage change without having to implement formal disciplinary steps. A leader’s positions of authority are strengthened by their knowing how to make the right decisions concerning the management of their employees and how to establish a positive climate in doing so.
Participants learn to identify and overcome barriers to addressing unacceptable behavior and/or performance by their employees, as well as how to reward an employee verbally. The PPC model is applied as the participants learn the nine criteria necessary to effectively change behavior, the four basic types of human responses, and how to deal with each. Finally, each participant is given an assignment wherein they develop a scenario in which they must address an employee concerning performance or behavior. Emphasis is placed on using real situations that the participants have had to face, or expect to face in the future.
These scenarios are role-played, with the instructor taking on the role of the employee and the participant applying the PPC model. The role-play is done in front of the other participants who are asked to critique each session upon completion. Designed for no more than twelve participants, PPC uses and encourages one-on-one discussion with the instructor. Each participant has maximum opportunity to learn how to best achieve success with the model.