TECHTALK: SMECO’s Virtual Audit: Smart Thermostats, Data Analytics, and Customer Engagement


In 2017, SMECO concluded a comprehensive smart thermostat pilot to understand the potential of smart thermostats. The pilot quantified energy savings, DR potential, and customer-member satisfaction, as well as utilized data analytics to conduct remote energy audits. SMECO leveraged smart thermostats and data analytics to develop personalized alerts and program recommendations for things like weatherization, HVAC tune-ups, and behavioral changes. This presentation will cover the concept and development of SMECO’s remote energy audit including technology, deployment, findings, and customer-member reception.


  • Jennifer Raley – Manager, Demand Side Management Programs – Southern Maryland Electric Cooperative (SMECO)
  • Justin Mackovyak – DSM Consultant – ICF